General Information & Policies

We appreciate your interest in PreGel AMERICA and our products. If you share our passion for creating great gelato, sorbetto, frozen yogurt, pastries and frozen desserts, and want to turn that passion into a successful business, then you are in the right place! With ten years of experience training students in the artisan world of gelato, you can be confident that you will leave our school with a wide-range of knowledge, confidence and support necessary to be successful in the gelato, pastry and specialty desserts business.

Program Overview

Our classes are designed for beginners and experienced students alike. Our Gelato and Soft Serve Classes provide a broad understanding of how to produce these products and build a successful business based on quality. Our Pastry and Specialty Frozen Desserts Classes focus on different pastry and desserts options out there and how to effectively produce and sell them. But in all cases, our signature approach has been to provide students with both a solid classroom learning experience and hands-on instruction. It is our personal goal to make sure that no one leaves our classes disappointed or ill-equipped to succeed in their business. We offer the following class types at our Charlotte, NC, location:

  • The Fundamentals of Gelato and Sorbetto Production (Three-day course)
  • Advanced Gelato and Sorbetto Production (Two-day course)
  • Frozen Pops and Novelties (One-day course)
  • Frozen Cakes and Pies (Two-day course)
  • Redefining Soft Serve (One-day course)
  • Modern Beverage Concepts (One-day course)
  • Sweet Verrines and Trendy Individual Desserts (Two-day course)
  • Sweet Macarons (Two-day course)
  • Fundamentals of Chocolate Bonbons (Two-day course)

At our Los Angeles, CA location, classes will include:

  • The Fundamentals of Gelato and Sorbetto Production (Two-Day course)
  • Advanced Gelato and Sorbetto Production (Two-day course)
  • Frozen Pops and Novelties (One-day course)
  • Frozen Cakes and Pies (Two-day course)
  • Redefining Soft Serve (One-day course)
  • Modern Beverage Concepts (One-day course)
  • Quick Sweet Verrines

Typical Class Structure

As a general rule, classes last about seven hours and normally run from 9:00 a.m. to 4:00 p.m. However, make sure to check the curriculum of each class for detailed information. The classes consist of two parts: classroom theory and hands-on participation. Our instructors are always available during breaks if you’d like to go over the class topics or discuss your individual needs. Lunch is provided by PreGel AMERICA.

Consecutive-Day Classes

Please note that many of our classes are offered on consecutive days. This means that rather than coming for only one or two days of training, we recommend you to enroll in a couple classes, making it convenient and flexible.

Our Instructors

Attendees are encouraged to explore the world of gelato and desserts under the guidance of our distinguished instructors. Well-trained chefs and experts in the field will bring all of their experiences to the classroom.

ACF Certification

Charlotte Professional Training Centers’ is approved by the American Culinary Federation (ACF) for Continuing Education Hours (CEHs). Classes indicated with CEHs meet the ACF continuing education standards. Attendance at these classes will earn ACF continuing education hours (CEHs) towards ACF initial and renewal certification. Continuing education hours for the following classes at our Charlotte, NC location: PreGel 5-Star Pastry Chef (24 CEHs)

Continuing Education Hours

The Charlotte, NC and Los Angeles, CA Professional Training Centers’ core classes have been approved by the American Culinary Federation (ACF) for Continuing Education Hours (CEHs). Classes indicated with CEHs meet the ACF continuing education standards. Attendance at these classes will earn ACF continuing education hours (CEHs) towards ACF initial and renewal certification. Continuing education hours for the following classes at our Charlotte, NC location:

  • The Fundamentals of Gelato and Sorbetto Production (17.5 CEHs)
  • Advanced Gelato and Sorbetto Production (11.5 CEHs)
  • Frozen Pops and Novelties (6 CEHs)
  • Frozen Cakes and Pies (11 CEHs)
  • Redefining Soft Serve (5.5 CEHs)
  • Modern Beverage Concepts (6 CEHs)
  • Sweet Verrines and Trendy Individual Desserts (11.5 CEHs)
  • Sweet Macarons (11.5 CEHs)
  • Fundamentals of Chocolate Bonbons (12 CEHs)

At our Los Angeles, CA location:

  • The Fundamentals of Gelato and Sorbetto Production (12 CEHs)
  • Advanced Gelato and Sorbetto Production (11.5 CEHs)
  • Frozen Pops and Novelties (6 CEHs)
  • Frozen Cakes and Pies (11 CEHs)
  • Redefining Soft Serve (5.5 CEHs)
  • Modern Beverage Concepts (6 CEHs)
  • Quick Sweet Verrines (6 CEHs)

The ACF is the largest professional chefs’ organization in North America. Institutions and programs that earn approval from the ACF show a commitment to excellence to both students and leading employers in the culinary-arts industry.

Awarding of Certificates

A Certificate of Completion is awarded to each student completing any of our classes. The Certificate affirms that each student has successfully passed a test and reached a specific standard of knowledge.

Equipment

Our fully-equipped Professional Training Centers offer a variety of the batch freezers, display cases, blast freezers, soft serve machines, pastry tools and equipment that will give you a great opportunity to choose from the latest technologies in the business.

Recipes

Recipes and instructions are provided for class use and are encouraged to be taken home.

Clothing

We suggest you dress in comfortable, casual clothing. You must wear closed toe shoes and pants, as you will be working in a kitchen environment. Also, if you have long hair, it should be pulled back. PreGel will provide labcoats to wear during class.

Hygiene

Make sure to wash and sanitize your hands every time before making any product in the kitchen. Long hair must be restrained.

Cellular Phone Policy

Cellular phones must be turned off or placed on silent at all times while class is in session. While we request that you do not talk on your phone during class, you may do so if necessary in the hallway, outside of the classroom or kitchen. Cellular phones are permissible during the scheduled break periods.

Personal Baggage Policy

Bags of any kind are not permitted in the Training Centers. These include, but are not limited to, suitcases, backpacks, laptop bags, and purses. All bags can be placed in the Wardrobe room while in class. The Wardrobe room has shelf space available for any attendees that would like to utilize it.

Directions

The PreGel Professional Training Center – Charlotte is located at 4450 Fortune Ave. NW, Concord, NC 28027, just northeast of Charlotte center city. It takes approximately 30-40 minutes (25 miles) to drive from Charlotte Douglas Airport to our facility. The local airport code for Charlotte Douglas Airport is CLT.

The PreGel Professional Training Center – Los Angeles is located at 13368 Valley Blvd, Suite F-2, La Puente, CA 91746, just east of Los Angeles center city. It takes approximately 30-45 minutes (28 miles) to drive from Los Angeles International Airport to our facility. The local airport for Los Angeles International Airport is LAX.

Accommodations and Airport Shuttle Service – Charlotte

We are pleased to offer you this list of local hotel accommodations for the Professional Training Center – Charlotte. The hotels are nearby and offer a special rate for our students. Please remember to mention PreGel AMERICA to lock in the corporate rate. These hotels offer transportation to PreGel for the training classes and each afternoon back to the hotel. Please remember to ask the front desk about the scheduled departure time.

Airport Shuttle Service

University Executive Shuttle Phone: 704-712-5283 Rate*: $45 to Hampton Inn & Suites in Concord (and hotels on Exit 49 Concord Mills); $50 to PreGel AMERICA directly *This is a special corporate rate; when booking be sure to say you are with PreGel. *Please book at least 24 hours in advance to ensure availability for the correct pick-up time *Gratuities welcomed (but not required)

Accommodations

Hampton Inn & Suites Phone:  704-979-5600 Address:  9850 Weddington Road Concord, NC 28027 Distance from PreGel America: 6.85 miles, approximately 10 minutes.


Amenities:

  • Complimentary hot buffet breakfast daily
  • Complimentary evening reception Monday thru Saturday (hearty food like hamburgers/hotdogs/lasagna)
  • Complimentary shuttle service within a 5 mile radius
  • Complimentary wifi
  • Hands on Sales Staff
  • Walking distance to restaurants & bars

*Free shuttle service to and from PreGel America *Complimentary daily hot breakfast *Complimentary wireless Internet access in every room *Please request the PreGel AMERICA Corporate rate

Hilton Garden Inn Phone: 704-979-2900 Address: 7831 Gateway Lane NW Concord, NC 28027 Distance from PreGel America: 7.3 miles, approximately 12 minutes. *Free shuttle service to and from PreGel America *Complimentary High Speed Internet (Remove complimentary breakfast for one) *Please request the PreGel America Corporate rate

Wingate by Wyndham Phone: 704-979-1300 Address: 7841 Gateway Lane NW Concord, NC 28027 Distance from PreGel America: 7.3 miles, approximately 12 minutes*Complimentary daily hot breakfast buffet *Complimentary High Speed Internet *Please request the PreGel America Corporate rate

Accommodations and Airport Shuttle Service – Los Angeles

Accommodations and Airport Shuttle Service – Los Angeles We are pleased to offer you this list of local hotel accommodations for the Professional Training Center – Los Angeles. The hotels are nearby and offer a special rate for our students. Please remember to mention PreGel AMERICA to lock in the corporate rate. A shuttle service to take students to and from the hotel to the training facility is still being researched. We will update the website as soon as we have a service locked in.

Accommodations

Holiday Inn Diamond Bar 21725 E. Gateway Center Drive Diamond Bar, CA 91765 Tel: 909-860-5440 Fax: 909-860-8224 *Room rates include breakfast for up to two guests per room *Please request the “PreGel America Corporate Rate

Ayres Suites Diamond Bar 21951 Golden Springs Drive, CA 91765
Tel. (909) 860-6290 • Reservations (909) 860-6290  *Room rates
include a full American breakfast, Wi-Fi and parking.  Hotel is located just 2.4 miles away.
https://booking.ihotelier.com/istay/istay.jsp?HotelID=12630&rateplanid=2297143

Accommodations and Airport Shuttle Service – Florida

We are pleased to offer you this list of local hotel accommodations for the Professional Training Center – Ft. Lauderdale. The hotels are nearby and offer a special rate for our students. Please remember to mention PreGel AMERICA to lock in the corporate rate. A shuttle service to take students to and from the hotel to the training facility is still being researched. We will update the website as soon as we have a service locked in.

Accommodations

Holiday Inn Express & Suites Phone: 954-772-3032 Address: 1500 W Commercial Blvd Fort Lauderdale, FL 33309 Email: sales@fortlauderdalehie.com PreGel Corporate Rate Code: 100200417*Please ask for the PreGel America discount when booking *Distance from PreGel America: 2 miles *Complimentary daily hot breakfast *Complimentary wireless internet access Shuttle service: $35 each way to FLL airport Director of sales: Glenys Hanna, Phone: 954.772.3032

Courtyard by Marriot Phone: 954-772-7770 Address: 2440 W Cypress Creek Road Fort Lauderdale, FL Email: ftlauderdaledos@ih-corp.com *Please ask for the PreGel America discount when booking *Distance from PreGel America: 1.3 miles *Complimentary daily hot made-to-order breakfast buffet *Complimentary High Speed Internet *Complimentary van shuttle (5 mile radius) Director of sales: Deron Haller, Phone: 954.315.9055

Sheraton Suites Fort Lauderdale at Cypress Creek Phone: 954-772-5400 555 NW 62nd Street Fort Lauderdale, FL *Distance from PreGel America: 1.2 miles *Complimentary wireless Internet access in every room *Complimentary hotel shuttle within a 3 mile radius *Cypress Creek train station within walking distance.

Here is a link to our special rate or they can also use a code to book a room Code: 287347

Accommodations – Chicago

Accommodations

Doubletree by Hilton Phone: 630-860-2900 Address: 1200 N Mittel Blvd Wood Dale, IL 60191 *Distance from PreGel America – Chicago Training Center: 3.5 miles, approximately 10 minutes *Free shuttle service to and from PreGel America *Complimentary daily hot breakfast *Complimentary wireless Internet access in every room *Please request the PreGel AMERICA Corporate rate

General Policies

Class Fees

PreGel AMERICA charges a single registration fee per person for participation in each class, in the following designated amounts:

  • $95 One Day Course
  • $105 Two Day Course
  • $130 Three Day Course

PreGel offers lunch during all of our training classes free of charge. Please note that registration cannot be confirmed until payment is received.

Cancellation

In case you are unable to attend a scheduled class, please let us know as soon as possible. Registered students must contact PreGel to cancel their attendance in a general class a minimum of two business days in advance in order to get a full refund. Refunds will not be available for registrants who choose not to attend a class without prior notification. PreGel AMERICA reserves the right to cancel our classes. In case of cancellation, all students will be notified a week in advance and the registration fee will be credited.

Photographs and Videos

No recordings, audio or video are permitted during the classes. You are welcome to take photographs inside the Training Center. Photographs of anything outside of the designated Training Center are prohibited.

Allergens

If you have any allergic reactions to certain foods or ingredients please let us know before the start of the class.

Alcoholic Beverages

Alcoholic beverages may be used in certain classes for gelato and pastry production. However, outside alcohol cannot be brought into the classes. School participants may be asked to present identification to prove that they are of legal drinking age and will be held responsible for limiting their consumption of alcohol to safe amount. Pregnant women, people who will be driving, and people on certain medications should not consume alcohol.

Smoking

No smoking of tobacco products is permitted within the PreGel facilities or on the property at any time.